This privacy statement was last updated on July 10, 2026, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://anakena-cosmetics.cl/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.2 Newsletters

For this purpose we use the following data:

  • A first and last name
  • An email address

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.3 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Sex

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.4 To be able to comply with legal obligations

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.5 To sell or share data with a third party

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 3

1.6 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 6

Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Cookies

Our website uses cookies. For more information about cookies, please see our Cookie Policy. 

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data Processing Agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

10. Contact details

Rapa Nui Natural Products EIRL
Ana o Ruhi s/n
Hanga Roa - Easter Island - Rapa Nui
Chile
Website: https://anakena-cosmetics.cl/en
Email: info@ex.comanakena-cosmetics.cl
Phone number: +56998763869

11. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Annex

Complianz | The privacy suite for WordPress

This website uses Complianz's Privacy Suite for WordPress to collect and record browser and device-based consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personal data and does not share any data with the service provider. For more information, please refer to Complianz privacy policy.

 

Akismet

We collect information about visitors who leave comments on websites that use our Akismet anti-spam service. The amount of information we collect depends on how the user has configured their website. Typically, this information includes the user's IP address, user agent, referrer and website URL (as well as information entered directly by the user, such as name, username, email address and the comment itself).

 

Shariff Wrapper Social Media Plugin "Shariff Wrapper".

We offer you the option to use so-called "social media buttons" on our website. To protect your data, we rely on the "Shariff" solution for their implementation. This means that these buttons are integrated into our site only as a static graphic containing a link to the provider’s corresponding website. When you click on the graphic, you are redirected to the provider’s website, just as you would be with a normal link. Only when you access the provider’s website does the provider receive information about you, such as your IP address. If you do not click on the graphic button, no data is exchanged. You can find information about the collection and use of your data on social media in the respective terms of use of the relevant providers. You can find more information about the plugin and the Shariff solution here: https://de.wordpress.org/plugins/shariff/ We offer buttons for the following services/companies on our website: AddThis, Diaspora, Facebook, Flattr, Flipboard, LinkedIn, Mix, Odnoklassniki, Patreon, PayPal, Pinterest, Pocket, Qzone, Reddit, Telegram, TencentWeibo, Threema, Tumblr, Twitter, VK, Wallabag, Weibo, WhatsApp, Xing.

 

Burst Statistics

This website uses Burst Statistics, a privacy-friendly analytics tool, to analyze visitor behavior. To do so, we (this website) collect anonymized data that is stored locally, without sharing it with third parties. For more information, see the privacy statement by Burst.