{"id":9869,"date":"2019-01-15T01:35:50","date_gmt":"2019-01-15T00:35:50","guid":{"rendered":"https:\/\/chatbit.de\/shop\/faq\/"},"modified":"2024-01-31T00:07:32","modified_gmt":"2024-01-30T23:07:32","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/anakena-cosmetics.cl\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
ANAKENA - Natural Cosmetics takes its name from the Anakena beach, a mystical ceremonial place, with its Ahu Nau Nau (an ancient platform) and its wonderful moais (famous stone figures), on the Easter Island<\/span><\/a> (Chile).<\/p> Anakena, the main beach of Easter Island, represents the typical idea we all have in mind when we think of a paradisiacal beach. The fine white coral sand, the crystal clear turquoise sea, the calm waves and the coconut trees make it an ideal place for relaxation. But Anakena is not only an idyllic beach, this place is considered the cradle of Rapa Nui history and culture.<\/p> It is thought that the word Anakena comes from the union of the terms \"ana\"<\/em>which means cave in the Rapanui language, and \"kena\",<\/em> the native name for the booby (Sula dactylatra), a seabird that still nests on the island today.<\/p> <\/div>\n <\/div>\n The image you see in the Anakena logo is that of a moai and is part of our brand. <\/p> <\/div>\n <\/div>\n Our headquarters are located in Rapa Nui - Easter Island, the wonderful island that inspires the Anakena cosmetics line and the place where our company was born.\u00a0<\/p> We also have a branch office in Santiago de Chile.<\/p> <\/div>\n <\/div>\n We do not have a physical store, but many of our distributors do have physical stores where you can learn about and try our full range of products.\u00a0<\/p> Visit our distributors section\u00a0https:\/\/anakena-cosmetics.cl\/puntos-de-venta\/<\/a><\/span>\u00a0to find out which of them have a store.<\/p> <\/div>\n <\/div>\n Just do a search on the link https:\/\/anakena-cosmetics.cl\/puntos-de-venta\/<\/a> <\/span>By entering your place of residence, the site will show you the nearest store where you can purchase ANAKENA cosmetics.<\/p> We do not sell directly, but we have a growing network of distributors throughout Chile, who sell Anakena cosmetics in regions and ship nationwide.<\/p> To learn more about them, please follow the link below:\u00a0https:\/\/anakena-cosmetics.cl\/puntos-de-venta\/<\/a>\u00a0<\/span><\/p> <\/div>\n <\/div>\n No. We respect your privacy<\/a><\/span>. All information you provide to us will never be passed on to third parties.<\/p> <\/div>\n <\/div>\n We will be happy if you would like to become a distributor of Anakena cosmetics. Please contact us through the Wholesale section of the website.\u00a0<\/span>https:\/\/anakena-cosmetics.cl\/venta-al-por-mayor\/<\/a><\/span>\u00a0or simply send us an e-mail to\u00a0info@anakena-cosmetics.cl<\/a><\/span>\u00a0with your name, RUT, and address. Tell us about your venture and\/or company and where\/how you want to sell Anakena cosmetics. We will contact you as soon as possible, sending you more details about wholesale conditions and policies.<\/p> <\/div>\n <\/div>\n Do you have further questions or concerns? Contact our Customer Service Department. You can call us at +569 98763869 or send us an email at info@anakena-cosmetics.cl<\/a><\/span> Our main objective is the satisfaction of our customers. We will get back to you as soon as possible.<\/p> <\/div>\n <\/div>\n <\/div>\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t With the exception of Mono\u00ef de Tahiti, which is produced directly in Tahiti following the criteria required by its \"Appelleation d'Origine\", the rest of the products that make up the Anakena Chile cosmetics range are produced in the renowned Bellcos Laboratory, based in Santiago. Unfortunately, due to its isolation, for the time being, Rapa Nui does not have the necessary means to manufacture cosmetics, although our brand was born there and our headquarters are located there.<\/p> <\/div>\n <\/div>\n The Anakena line consists of 10 products: an exfoliating shower gel, a delicious body butter, a moisturizing face cream, a delicious Eau de Parfum, a mild liquid soap, a moisturizing hand cream made with Rapa Nui honey, a natural shampoo for all hair types, a nourishing conditioning balm, the fabulous Mono\u00ef de Tahiti Tiare oil, and our most recent launch, the Natural Eau de Cologne Summer Mist.<\/p> <\/div>\n <\/div>\n All ANAKENA - Natural Cosmetics cosmetics have been carefully designed, developed and elaborated to contribute to your overall well-being, using natural raw materials and effective formulas.<\/p><\/div> Each of our formulas has been designed under rigorous quality standards. The ingredients and active ingredients are carefully chosen to guarantee the effectiveness of each product through high concentrations.<\/p> We choose noble raw materials, several of them with organic origin backed with ECOCERT certification, paying special attention to the quality and sustainability of their origin, as well as their respectful extraction, making sure that each of these processes allow the conservation of their wonderful properties.<\/p> In Chile our cosmetics are manufactured in the renowned Bellcos Laboratory. Our company Rapa Nui Natural Products EIRL complies with all legal requirements including, of course, the registration at the Institute of Public Health (ISP) of all products in our line.<\/p> In each batch the formula is exactly the same and the product always maintains the same high quality. Each package is marked with the lot number and expiration date of the product.<\/p> At Bellcos Laboratory, as in the laboratory that manufactures Mono\u00ef de Tahiti Anakena for us, exhaustive quality controls are carried out on each batch. Products are ready to be marketed only if they meet the established standards and are within the permitted ranges.<\/p> <\/div>\n <\/div>\n Anakena cosmetics are characterized by their floral-fruity aroma. Its fragrances are designed to evoke the feeling of well-being, relaxation and harmony that one has in the paradisiacal beaches of Easter Island and Polynesia, leaving the skin with a pleasant sensation of summer, sun and sea.<\/p> The face cream, body butter, exfoliating shower gel, eau de parfum, shampoo, balm, mild soap, hand cream and, of course, the wonderful Mono\u00ef de Tahiti oil, have the traditional Mono\u00ef fragrance, a delicate fragrance with sweet touches.<\/p> We say it is floral-fruity because it is the result of the maceration of a typical Polynesian flower called Tiare Tahiti (gardenia tahitensis), in refined coconut oil, extracted from the pulp of the fruit. The traditional production of Mono\u00ef is carried out in a very controlled manner in Tahiti and has an appellation of origin.<\/p> The result of this maceration is a very soft and short-lasting scent. That is why at Anakena we use a Mono\u00ef scent specially developed to ensure that the fragrance remains on the skin for many hours. The scent of the new product in the Anakena line, the Natural Eau de Cologne \"Summer Mist\", combines citrus fruit notes with floral notes of tipanie and sandalwood. It is a fresh and energizing fragrance that on drying leaves a warm and relaxing scent on the skin that evokes the feeling of a wonderful summer vacation afternoon.<\/p><\/div> <\/div>\n <\/div>\n The characteristic scent of Anakena Eau de Parfum is that of Mono\u00ef, a floral-fruity fragrance typical of Polynesia and very rarely used in cosmetics.<\/p> It is a delicate fragrance with sweet touches, resulting from the maceration of a typical Polynesian flower called Tiare Tahiti (gardenia tahitensis), in refined coconut oil, extracted from the pulp of the fruit. The olfactory pyramid of our fragrance is as follows: Radiant Tiare Tahiti (gardenia) fuses with ylang-ylang and jasmine flowers to create a captivating olfactory trail that, together with soft notes of tonka bean and vanilla, form the base of our Anakena Eau de Parfum.<\/p> <\/div>\n <\/div>\n Castor oil is the name of castor oil, and this is one of the ingredients of the delicious Anakena Eau de Parfum. Although its name may cause some confusion as it brings to mind the animal called castor, the ingredient has no relation to it. The new Natural Eau de Cologne \"Summer Mist\" has a fresh, youthful and energizing scent, designed to fill every day with joy and optimism. The perfume notes of our Summer Mist body fragrance are: Our products are made with natural active ingredients and should therefore be stored in a cool, preferably dark place. Direct exposure to direct sunlight and extreme temperatures, both very high and very low, should be avoided.<\/p> It is important to prevent water from entering the containers, as this can contaminate the products and affect their effectiveness.<\/p> After each use it is important to close the container properly and keep the product outlet clean.<\/p> <\/div>\n <\/div>\n
Moais are carved stone sculptures and are the best known image of Rapa Nui (Easter Island<\/span><\/a>), but few know that they represent \"the living face of the ancestors<\/em>\". These huge sculptures were placed on their altars or platforms, called \"altars\" or \"platforms\". ahu<\/em>so that its \"mana<\/em>\"or spiritual power to protect his tribe.
For this reason, the moai is the image of Anakena - Natural Cosmetics, because it represents the protective spirit and the ancestral magic of Rapa Nui.<\/p>
You can also contact us using the contact form: https:\/\/anakena-cosmetics.cl\/contacto<\/a><\/span><\/p>About our Products<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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At Anakena we use a Mono\u00ef scent specially developed to ensure that the fragrance remains on the skin for many hours.
Anakena Eau de Parfum is designed to be a connection between you and the paradisiacal beaches of Polynesia, leaving your skin with a pleasant sensation of summer, sun and sea.<\/p>
Notas de Salida\/Head notes: Floral - classical
Body notes: Floral - fougere
Base notes: Powdery - sweet<\/p>
We know that our customers are concerned about animal welfare and that is why it is important for us to make this clear and give them complete peace of mind about the raw materials we use in the production of our products.
The ingredient \"castor oil\" (NCI: ppg-26 buteth-26 \/ peg-40 hydrogenated castor oil) refers to oil derived from the seeds of the castor plant. PEG-40 hydrogenated castor oil is an emollient and emulsifying agent obtained from a combination of synthetic polyethylene glycol (PEG) and natural castor oil. This ingredient helps solubilize other components in our Eau de Parfum formula, enhancing its aesthetics and performance.<\/p> <\/div>\n <\/div>\n
Its fragrance is the result of the perfect combination of the citrus fruit perfume with the floral notes of tipanie and sandalwood.
It is a fresh, invigorating fragrance with sunny notes that on drying leaves a warm, relaxing scent on the skin that evokes the feeling of a wonderful summer vacation afternoon.<\/p>
Exit\/Head Notes:
orange, grapefruit, pear, apple
Body Notes:
sandalwood, white musks
Base Notes:
white flowers, plumeria-tipanie, sunny notes<\/p> <\/div>\n <\/div>\n